Services
Every kind of support a business actually runs on.
Six categories of professional support — plus website design, coordinated through trusted development partners.
- Administrative supportInbox, diary, documents and the daily run of the business.
- Executive supportA dedicated assistant who becomes an extension of the team.
- Customer supportFront-line response your customers actually feel good about.
- CRM managementYour pipeline, kept accurate without you touching it.
- Sales supportLead follow-up and appointment setting that keeps the pipeline warm.
- Operations supportProjects, process and the coordination that holds it together.
- Website design & developmentProfessional websites for businesses and growing brands.
The services
What each one covers.
Administrative support
Inbox, diary, documents and the daily run of the business.
Calendar and appointment management · Inbox triage · Paperwork · Document and file organisation
Executive support
A dedicated assistant who becomes an extension of the team.
Diary and inbox ownership · Travel and meeting coordination · Briefing preparation · Stakeholder correspondence
Customer support
Front-line response your customers actually feel good about.
Email, chat and ticket handling · Response-time management · Escalation triage · Order and account queries
CRM management
Your pipeline, kept accurate without you touching it.
Record hygiene · Pipeline maintenance · Data entry and enrichment · Workflow and automation upkeep
Sales support
Lead follow-up and appointment setting that keeps the pipeline warm.
Appointment setting · Lead follow-up · Prospect research · Quote chasing
Operations support
Projects, process and the coordination that holds it together.
Project and workflow coordination · SOP and process documentation · Supplier and team coordination · Reporting and business administration
Website design & development
Professional websites for businesses and growing brands.
Design and build for businesses and growing brands worldwide · Coordinated through trusted development partners · Request a quote for scope and timeline
One standard
Whichever one you start with, the person is vetted the same way.
The category on the list above describes the work, not the bar. Every professional Nira puts forward has been assessed for experience, communication, reliability and role fit — and so has the working environment they would be joining, because a well-qualified person in the wrong seat helps nobody.
Most businesses start with one service and grow into several. When that happens the scope widens and the person does not: the same professional carries the engagement, which is the whole reason support of this kind is worth more in month six than it was in week one.
Support levels
Fifteen, thirty or forty hours a week.
15 hrs / week
Nira Focus
Focused support. More time for what matters.
Founders and professionals who need consistent administrative support without a full-time commitment.
30 hrs / week
Nira Elevate
More support. More capacity to grow.
Growing businesses that need deeper support across administration, clients, systems and daily operations.
40 hrs / week
Nira Signature
Dedicated support. Seamlessly integrated.
Executives and established businesses requiring a dedicated professional who becomes an extension of the team.
From $10/hour. Every service above is delivered at one of these three levels, and a business can move between them as it grows. Website design is quoted per project instead.
Get started
Not sure which one you need?
That is what the intro call is for — fifteen minutes, no cost, and a straight recommendation at the end of it.